FAQ
Got questions? We have answers.
Everything you need to know before getting started. From how Genseo works to what results you can expect and how much time it actually takes.
What happens after I connect my website?
Genseo learns your website, products or services, audience, competitors, and existing content. It then audits the site, identifies visibility gaps, and turns them into a prioritized action plan.
How is Genseo different from ChatGPT or an AI writer?
ChatGPT and AI writers create text when prompted. Genseo first understands your website, finds the work most likely to improve visibility, and connects research, auditing, content creation, internal linking, and publishing in one workflow.
How much work do I need to do each week?
That depends on how much control you want. Review every recommendation and draft, or automate selected publishing workflows. Genseo keeps the priorities and recurring work organized either way.
Can I control the recommendations and brand voice?
Yes. You define your audience, offers, priorities, tone, and expertise. You can approve or decline opportunities, edit content, and decide what is published.
How soon can I expect results?
AI visibility and organic discovery build over time, and timing depends on your market, authority, website, and execution. Genseo helps you move faster by prioritizing the right work, but it does not promise rankings or AI mentions on a fixed timeline.
How does Genseo decide what to prioritize?
Genseo combines website evidence, technical findings, content gaps, audience intent, competitor context, and available search data. Opportunities are ranked so you can focus on actions with the strongest likely impact.
Can I cancel anytime, and what happens to published content?
Yes. You can cancel your subscription, and content already published to your website remains yours and stays on your site.
Do I need SEO or AI-search experience?
No. Genseo turns complex website and AI-search signals into clear priorities and practical next steps for founders, marketers, store owners, agencies, and small teams.
How does Genseo understand my website?
Genseo crawls and analyzes your pages, structure, metadata, headings, links, schema, content, and connected business context. This gives every recommendation and draft a website-specific foundation.
What are Opportunities?
Opportunities are tailored actions for improving visibility. They can include pages to strengthen, buyer questions to answer, comparisons to publish, technical issues to fix, and relevant off-site conversations or content channels to pursue.
What does the website audit check?
The audit reviews technical health, indexability, metadata, headings, internal links, structured data, content quality, trust signals, and AI-search readiness across your pages.
Does Genseo create the content it recommends?
Yes. Genseo can turn suitable opportunities into brand-aware articles and pages with useful structure, internal links, formatting, and supporting context. You can review and edit everything before publishing.
How is AI visibility different from traditional SEO?
SEO focuses mainly on being discovered in search results. AI visibility also depends on whether answer systems can understand, trust, cite, and recommend your brand. The two overlap, so Genseo works on both foundations together.
What are off-site opportunities?
Off-site opportunities are relevant places beyond your website where expertise and brand mentions can grow authority. Examples include Reddit discussions, YouTube topics, social content angles, industry resources, and digital PR ideas.
How does publishing work?
Connect your website or CMS once. Genseo can handle writing, formatting, internal linking, scheduling, and publishing while you control which content is approved to go live.
Which websites and CMS platforms work with Genseo?
Genseo supports Shopify, WooCommerce, Webflow, Wix, Squarespace, Framer, custom websites, webhooks, and API or MCP workflows. Available publishing options depend on the connected platform.
What is included in the trial?
The trial lets you experience the core Genseo workflow with your own website before committing to a subscription. The current trial price, duration, and included usage are shown during signup.
What happens when the trial ends?
Your account moves to the plan selected during signup unless you cancel before the trial ends. The checkout shows the exact renewal date and price before you start.
What is the difference between the plans?
Plans differ mainly by website capacity, audit volume, content output, support, and advanced access such as API or MCP workflows. The pricing page shows the current limits for each plan.
Which AI platforms does Genseo help me optimize for?
Genseo improves the website, content, evidence, and authority signals used across AI search experiences such as ChatGPT, Google AI Overviews, Gemini, Perplexity, and other answer engines.
Is the content unique to my business?
Yes. Content is created from your website, offers, audience, tone, priorities, and selected opportunity. It is not a generic article shared across customer websites.
Who owns the content Genseo creates?
You do. Content created for and published to your website is yours.